NOTHING LEAVES WITHOUT YOUR SAY-SO.

Hoarder cleanup is the organized sorting, packing, removal and disposal of accumulated belongings from a heavily cluttered property. Military Veterans Moving People (MVMP) provides hoarder cleanup and complete property cleanouts throughout Norfolk and Hampton Roads, Virginia. We sort before we remove. The customer or their authorized representative decides what goes, and you can stop us at any point in the day.

That is not a courtesy. It is how the job is built.

📞 Call or text 757-330-0008 for a confidential assessment.

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⚡ QUICK SCAN — FAST FACTS

Service

Hoarder cleanup, extreme-clutter removal and complete property cleanouts

Service area

Norfolk, Virginia Beach, Chesapeake, Portsmouth, Suffolk, Hampton, Newport News, Yorktown

Pricing

Quoted by crew size, days and disposal needs — published rates below

Rodent-contaminated cleanout

$500 per hour, four movers and a truck (our highest tier)

Typical start time

Often the next day

Who decides what leaves

The customer or their legally authorized representative — always

Who we are

Veteran-owned and veteran-led, licensed and insured

Contact

📞 Call or text 757-330-0008

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WHAT IS HOARDER CLEANUP?

Hoarder cleanup is the organized sorting, packing, removal and disposal of accumulated belongings and household debris from a heavily cluttered property.

It is not the same as junk removal.

Junk removal

Hauling away items that have already been designated as trash.

Hoarder cleanup

Sorting first. Locating documents, photographs, money, jewelry and keepsakes mixed into the material. Packing what is kept. Moving retained belongings to a new home or storage. Removing only what has been approved.

The difference matters because in a hoarded property, valuables are almost always mixed into material that looks like nothing. A hauling crew throws it out. A cleanout crew finds it first.

A cleanout can be scoped for one room, an entire apartment or a whole house. You do not need to clean, sort or organize anything before calling us.

📞 Call or text 757-330-0008 to discuss the property.

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💵 HOARDER CLEANUP PRICING IN NORFOLK

Before we quote anything, we tell you which kind of job you actually have.

A true hoarder cleanout is a multi-day project. If a property can be cleared in a single short visit, it is not a hoarder cleanout — it is heavy clutter, and we quote it at our standard moving rates instead, which are lower. Plenty of people call us expecting cleanout pricing and get a moving quote. We would rather tell you that up front than sell you a service you do not need.

WHAT DETERMINES YOUR COST

Crew size and number of days required

Truck and dumpster requirements

Volume and weight of material

Sorting and packing needs

Stairs, elevators and carrying distance

Disposal and landfill fees

Whether contamination is present

Standard cleanouts are quoted after assessment, and they are priced below our contaminated rate. Send photos or schedule a walkthrough and we will give you a number before you commit to anything.

⚠️ PUBLISHED RATE — RODENT-CONTAMINATED CLEANOUTS

A hoarder cleanout involving rodent droppings is billed at $500 per hour for four movers and a truck.

This is our highest tier, and most cleanouts do not require it.

The rate reflects real added cost. Rodent droppings and animal waste require protective equipment, slower and more careful handling, additional worker exposure and separate disposal arrangements. The hourly rate begins when the crew arrives and starts the contracted work.

WHAT THAT WORKS OUT TO

8 hours — one crew day

$4,000

16 hours — two crew days

$8,000

24 hours — three crew days

$12,000

Additional charges may apply for disposal and landfill fees, dumpsters or extra trucks, specialized protective equipment, excessively heavy debris, regulated or hazardous materials, pest control, licensed mold or biohazard remediation, or work extending beyond the agreed scope.

All known rodent activity, animal waste, insects, mold, needles or other contamination should be disclosed before the job whenever possible. If hidden contamination is found after work begins, we pause, reassess and explain any change in scope or price before continuing.

📞 Call or text 757-330-0008 for a confidential assessment.

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HOW BAD IS IT? THE CLUTTER RATING SCALE

Many families do not know whether their situation counts as hoarding or just a badly cluttered house. Clinicians and social workers use a nine-point scale where 1 is an empty, tidy room and 9 is a room filled floor to ceiling.

Find the line closest to your worst room.

1  ░░░░░░░░░░░░░░░░░░░░  Floors and surfaces clear

2  █░░░░░░░░░░░░░░░░░░░  Light clutter on surfaces

3  ██░░░░░░░░░░░░░░░░░░  Clutter gathering at edges

4  ████░░░░░░░░░░░░░░░░  Furniture partly covered

5  ███████░░░░░░░░░░░░░  Floor space shrinking

6  █████████░░░░░░░░░░░  Rooms losing their use

7  ████████████░░░░░░░░  One narrow path left

8  ███████████████░░░░░  Furniture buried

9  ██████████████████░░  Room impassable

RATING 1 TO 3 — CLUTTERED, NOT HOARDED

Rooms still work. Floors and doorways are clear. This is normal moving work at our standard moving rates, not a cleanout.

RATING 4 TO 6 — HEAVY ACCUMULATION

Furniture is partly buried. Walking paths are narrowing. Some rooms have stopped serving their purpose. This is where cleanout work usually begins.

RATING 7 TO 9 — SEVERE HOARDING

Rooms are impassable. Doors will not open fully. Contamination, structural concerns and health hazards are likely. These are multi-day projects requiring a dedicated crew and a disposal plan.

You do not need to know your number before calling.

📱 Text photos to 757-330-0008 and we will tell you what we see. No call required, and nothing you send goes anywhere else.

Concept adapted from the Clutter Image Rating (Frost, Steketee, Tolin & Renaud, 2008). A visual guide, not a diagnosis.

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🛡️ RESPECTFUL AND JUDGMENT-FREE SERVICE

A hoarding situation involves more than clutter. Important documents, photographs, money, jewelry, medications and family keepsakes are frequently mixed in with material that is being discarded.

Our crew does not assume everything should be thrown away.

Before removal begins, belongings are separated into seven categories:

Keep

Pack and move

Place in storage

Donate

Recycle

Discard

Review with the customer or family

That last category exists because sometimes the honest answer is "ask me tomorrow." Nothing in it moves until you say so.

The customer or legally authorized representative makes every final decision about what may be removed. Our purpose is not to shame or embarrass anyone. Our purpose is to help create a safer, clearer, more manageable property.

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WHAT IS INCLUDED IN A HOARDER CLEANUP?

📦 SORT AND SAVE

Separate important possessions

Locate documents and keepsakes

Identify items being retained

Organize keep, donate and discard groups

Pack and label belongings

🚛 REMOVE AND CLEAR

Remove unwanted furniture

Remove household junk and clutter

Load bagged trash and approved debris

Clear garages and storage areas

Load dumpsters or disposal containers

🏠 PACK AND MOVE

Pack retained belongings

Move furniture to another residence

Load storage units

Assist with senior relocations

Coordinate apartment and elevator moves

📞 Call or text 757-330-0008.

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HOARDER CLEANOUT SERVICES

We provide the labor, organization and transportation for:

Hoarder house cleanouts

Hoarder apartment cleanouts

Extreme-clutter cleanup

Whole-house cleanouts

Junk and furniture removal

Estate cleanouts

Senior downsizing

Storage-unit cleanouts

Rental-property cleanouts

Authorized post-eviction cleanouts

Garage, attic and basement cleanouts

Distressed-property cleanouts

Packing and labeling

Donation-item separation

Dumpster and container loading

Moving retained belongings

Final scope depends on the property's condition, access, volume of material and any health or safety concerns.

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⏰ DEADLINE-DRIVEN CLEANOUTS

Some cleanouts are not optional and not flexible. If you are working against a date, tell us the date first.

We regularly work against:

Eviction and writ of possession dates

Real estate closing and settlement dates

Section 8 and Housing Choice Voucher inspections

City of Norfolk property maintenance code deadlines

Landlord notice-to-cure periods

Assisted living and nursing home admission dates

Estate and probate deadlines

Military PCS (Permanent Change of Station) report dates

Storage unit lien and auction dates

Give us the deadline, the number of rooms and the property's condition. We will tell you honestly whether the timeline is achievable and what crew size it requires. If it is not achievable, we will say so rather than take a deposit and leave you worse off.

📞 Call or text 757-330-0008 with your deadline.

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OUR FIVE-STEP CLEANOUT PROCESS

1. PRIVATE CONSULTATION

Tell us the property location, how many rooms are affected and what result you need. We will ask about access, furniture, debris and any known contamination.

2. PROPERTY ASSESSMENT

Photographs are often enough for a preliminary assessment. Larger, heavily cluttered or contaminated properties may need an on-site walkthrough.

3. CLEANOUT PLAN

We establish what must be kept, what may be removed, what must be packed or moved, required crew size, truck or container needs, disposal arrangements and expected labor and project cost.

4. SORTING, PACKING AND REMOVAL

Our crew follows the approved plan. Important possessions are separated and packed. Approved furniture, household junk and debris are removed or loaded into the designated vehicle or container.

5. FINAL WALKTHROUGH

We review the completed work with the customer or authorized representative and identify anything remaining.

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HOUSE AND APARTMENT CLEANOUTS

HOUSE CLEANOUTS

We clear bedrooms, kitchens, living rooms, garages, attics, basements and exterior storage areas. A complete house cleanout may include furniture removal, household junk removal, packing, sorting, donation separation and moving retained belongings.

APARTMENT CLEANOUTS

We handle cluttered apartments, condominiums, high-rises and senior residences.

Apartment cleanouts may require:

Elevator reservations

Loading-dock access

Parking arrangements

Certificates of Insurance (COI)

Hallway protection

Property-management scheduling

Designated dumpster access

Provide building requirements before the job whenever possible.

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ESTATE CLEANOUTS AND SENIOR DOWNSIZING

Families often contact us after a death, a medical emergency, or a decision to move a loved one into assisted living.

We can help:

Locate important documents

Separate photographs and keepsakes

Pack belongings going to the new residence

Move selected furniture

Prepare boxes for storage

Separate donation items

Remove unwanted furniture and debris

Clear rooms for cleaning, repairs or sale

Family members may stay involved throughout, or appoint one authorized person to give instructions.

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LANDLORD AND PROPERTY-MANAGER CLEANOUTS

We assist property managers, landlords and apartment communities with occupied and vacant properties requiring substantial removal work.

Available services:

Apartment cleanouts

Rental-property cleanouts

Authorized post-eviction cleanouts

Abandoned-property removal

Furniture and debris removal

Storage-area cleanouts

Dumpster and container loading

Elevator and loading-area coordination

Preparing units for cleaning and maintenance

The property owner or manager must confirm legal authority to remove the belongings involved. Military Veterans Moving People does not determine ownership rights or whether an eviction or abandonment process has been legally completed.

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STORAGE-UNIT CLEANOUTS

We sort, remove, load or relocate storage unit contents throughout Hampton Roads.

Removing unwanted furniture

Separating retained property

Packing and labeling boxes

Loading donation items

Loading disposal vehicles

Moving selected belongings

Reorganizing retained contents

The customer must have legal authority over the unit and its contents.

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WHAT CAN WE REMOVE?

Couches, chairs and tables

Mattresses and bedroom furniture

Boxes and household clutter

Clothing and linens

Garage and storage contents

Bagged household trash

Broken household items

Unwanted personal property

Furniture requiring disassembly

Items designated for donation

Items designated for storage

Chemicals, paint, fuel, propane tanks, medications, ammunition, asbestos-containing materials and other regulated items may require an appropriate disposal provider.

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⚠️ RODENT DROPPINGS AND CONTAMINATED PROPERTIES

Rodent droppings, animal waste and other contamination change the scope and price of a cleanout.

Hidden conditions may include:

Rodent droppings

Animal urine or feces

Active insect infestations

Spoiled food

Mold

Needles

Bodily fluids

Sewage

Strong odors

Damaged or unstable flooring

Disclose known contamination before work begins. If hazardous conditions are discovered during the cleanout, work may pause while the property is reassessed. Additional protective equipment, specialized handling, pest control or different disposal arrangements may be required. Any revised cost or scope is discussed before contaminated work proceeds.

Military Veterans Moving People provides sorting, packing, moving, debris loading and property-cleanout services within the agreed scope. Pest control, mold remediation, sewage cleanup, trauma cleanup and specialized biohazard remediation may require an appropriately qualified contractor.

We will not knowingly expose customers, residents or workers to unsafe conditions just to finish faster.

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⭐ WHY CHOOSE MILITARY VETERANS MOVING PEOPLE?

VETERAN-OWNED AND VETERAN-LED

Locally operated, veteran-owned and veteran-led, serving Norfolk and Hampton Roads. Our crews are a mix of veterans and civilian professionals.

LICENSED AND INSURED

We carry active liability coverage and workers' compensation. Certificates of Insurance are available for apartment communities and property managers on request.

OWNER-INVOLVED

Gregory Sledge, U.S. Army veteran and owner, is reachable directly at 757-330-0008. Cleanout projects are scoped by the owner, not a call center.

CLEANOUT AND MOVING IN ONE CREW

We remove unwanted property and pack and move the belongings you keep. You do not need to hire two companies.

APARTMENT EXPERIENCE

We understand elevators, loading docks, Certificates of Insurance, parking restrictions and property-management coordination.

FLEXIBLE CREW SIZES

Crew size is assigned by property, deadline, access and volume of material.

CLEAR COMMUNICATION

We explain what is included and discuss anything that could change price or scope before additional work proceeds.

PRIVACY AND RESPECT

We approach sensitive cleanouts with discretion and without judgment.

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NORFOLK NEIGHBORHOODS AND ZIP CODES WE SERVE

We perform hoarder cleanup and property cleanouts throughout Norfolk, including Ghent, Colonial Place, Larchmont, Ocean View, East Beach, Willoughby Spit, Downtown Norfolk, Riverview, West Ghent, Lafayette-Winona, Talbot Park, Algonquin Park and Bay View.

Norfolk ZIP codes served: 23503, 23504, 23505, 23507, 23508, 23509, 23510, 23511, 23513, 23517, 23518, 23523.

We also serve Virginia Beach, Chesapeake, Portsmouth, Suffolk, Hampton, Newport News, Yorktown and surrounding Hampton Roads communities. Availability, transportation and disposal charges vary by location.

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FREQUENTLY ASKED QUESTIONS

How much does hoarder cleanup cost in Norfolk?

Cost depends on crew size, number of days, volume and weight of material, sorting needs, access and disposal fees. Rodent-contaminated cleanouts are billed at $500 per hour for four movers and a truck, which works out to $4,000 for a full crew day. That is our highest tier and most cleanouts do not require it. Standard cleanouts are priced lower and quoted after assessment.

What is the difference between hoarder cleanup and junk removal?

Junk removal hauls away items already designated for disposal. Hoarder cleanup also includes sorting, packing, identifying important possessions, working with family members and moving retained belongings.

Will you throw everything away?

No. We follow instructions from the customer or authorized representative. Items may be kept, packed, moved, stored, donated, recycled or discarded. Nothing leaves without approval.

Can you move the belongings I want to keep?

Yes. We pack and move approved belongings to a new residence or storage facility.

How long does a hoarder cleanout take?

A true hoarder cleanout is a multi-day project. A property that can be cleared in a single short visit is heavy clutter, not a hoarder cleanout, and is quoted at standard moving rates instead.

How quickly can you begin?

Often the next day. Scheduling depends on project size, required crew, disposal arrangements and current availability. Contact us as early as possible for deadline-driven projects.

Can you estimate the job from photographs?

Yes, for a preliminary assessment. Text photos to 757-330-0008. Large, contaminated or complicated properties may require an on-site walkthrough.

Do I have to be present during the cleanout?

Not necessarily. An authorized family member, property manager or representative may give instructions. Decision-making authority must be established before removal begins.

Can you clean out an apartment?

Yes. We handle apartments, condominiums, high-rises and senior residences. Provide building requirements such as elevator reservations, loading dock access and Certificates of Insurance before scheduling.

Can you clean out a storage unit?

Yes, when the customer has legal authority over the unit and its contents.

Do you handle rodent droppings?

Yes. Rodent contamination requires a separate assessment and is billed at $500 per hour for four movers and a truck. The amount of contamination affects protective equipment, removal process and disposal arrangements.

Do you provide pest control?

No. An active infestation may require treatment by a licensed pest-control company before or during the cleanout.

Do you provide biohazard remediation?

We provide cleanout, packing, moving and debris loading within the approved scope. Sewage, blood, bodily fluids, extensive animal waste and other hazardous conditions may require a specialized remediation contractor.

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YOU DO NOT HAVE TO HANDLE THIS ALONE

You do not need to organize a single room, bag a single item, or make a single decision before contacting us.

Tell us:

Where the property is located

How many rooms are affected

Whether the property is occupied

What must be kept or moved

Whether rodents or other hazards are present

What result you need

Whether there is a deadline

We will determine the crew, equipment and next steps.

📞 Call or text 757-330-0008

📱 Or text photos — no call required

Military Veterans Moving People (MVMP)

Veteran-owned hoarder cleanup, junk removal, property cleanout, packing and moving throughout Norfolk and Hampton Roads.